Refund & Cancellation Policy

Last updated: September 24, 2025

Thank you for choosing mye.pw. We strive to provide a valuable service that helps you professionalize your web presence. This policy outlines the terms regarding the cancellation of your subscription and the conditions under which a refund may be issued.

1. Interpretation and Definitions

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to mye.pw.
• Service refers to the subscription-based plans offered on the mye.pw website, which provide access to features for creating and managing digital business cards, landing pages, and online shops.
• Subscription refers to a paid plan purchased by You to access the premium features of the Service for a specific billing period (e.g., monthly or annually).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Subscription Cancellation

You have the right to cancel Your Subscription at any time.

You can cancel Your subscription directly from your account dashboard on our Website or by contacting our customer support team.

Upon cancellation, Your access to the premium features of the Service will continue until the end of Your current paid billing period. We do not offer pro-rated refunds for cancellations initiated partway through a billing cycle.

Once your subscription expires at the end of the billing period, your account may be downgraded to a free or limited version, which could result in the loss of access to premium features, content, or the capacity of your account.

3. Refund Policy

We want you to be satisfied with our Service. We offer a refund under the following conditions:

7-Day Money-Back Guarantee for New Subscriptions

If you are a new customer, we offer a 7-day money-back guarantee on your initial subscription purchase. To be eligible for a refund, you must submit a refund request to our customer support team within seven (7) calendar days of your purchase date.

Subscription Renewals Are Non-Refundable

Refunds are not available for subscription renewal payments. To avoid being charged for a renewal, you must cancel your subscription before your renewal date. You will receive a reminder email before your subscription is scheduled to renew.

How to Request a Refund

To request a refund, please contact our support team through the contact information provided below. Please include your account details and the reason for your request so we can process it promptly.

Refunds will be processed to the original method of payment within 5-10 business days. Once a refund is issued, your access to the premium Service will be terminated immediately.

4. Changes to This Policy

We reserve the right, at Our sole discretion, to modify or replace this Refund and Cancellation Policy at any time. We will provide notice of any significant changes by email or through a prominent notice on our Website.

By continuing to use our Service after any revisions become effective, you agree to be bound by the revised terms.

5. Contact Us

If you have any questions about this Refund and Cancellation Policy, You can contact us:

• By visiting this page on our website: mye.pw
• By email: [email protected]